Terms of Use – Trip Tracker by Zen

Last Updated: 1st July, 2025

Welcome to Trip Tracker by Zen, a mobile application developed by Zen Software Solutions Inc ("Zen Software Solutions", “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the Trip Tracker mobile application (“App”). By downloading, accessing, or using the App, you (“User,” “you,” or “your”) agree to be bound by these Terms.

📌 1. Purpose of the Application

Trip Tracker by Zen is designed to help employees record and share:

Attendance
Leave applications
Trip details
Expense records

This data is shared with the respective employer and its authorized staff for operational and administrative purposes.

📍 2. Location Tracking

To ensure accurate attendance and trip records, the App uses:

Foreground location tracking when the App is actively in use.
Background location tracking when the App is running in the background.

Location data is used solely to:

Validate attendance capture location
Track trip progress and duration

You must grant location permissions for the App to function as intended. You may revoke permissions at any time, but doing so may limit the App’s functionality.

🔐 3. Data Usage and Privacy

We are committed to protecting your data. The App:

Collects only data necessary for its intended purpose
Shares data exclusively with your employer and its permitted staff
Does not sell, misuse, or share data with unauthorized third parties

Your employer is responsible for managing access permissions and ensuring that data is used appropriately within their organization.

✅ 4. User Responsibilities

By using the App, you agree to:

Provide accurate and truthful information
Use the App only for work-related purposes authorized by your employer
Maintain the confidentiality of your login credentials

You must not:

Attempt to reverse-engineer, modify, or tamper with the App
Use the App for any unlawful or unauthorized purpose

🛠️ 5. Employer Responsibilities

Employers using the App must:

Ensure that employee data is handled in compliance with applicable laws
Grant access only to authorized personnel
Use the data solely for operational and administrative purposes

📲 6. App Updates and Modifications

We may update or modify the App and these Terms from time to time. Continued use of the App after changes are made constitutes your acceptance of the updated Terms.

⚖️ 7. Limitation of Liability

We are not liable for:

Any misuse of data by employers or their staff
Inaccuracies resulting from user error or denied permissions
Any indirect, incidental, or consequential damages arising from App use

🧾 8. Termination

Your access to the App may be terminated if:

You violate these Terms
Your employer revokes your access
The App is discontinued

Upon termination, your access to data and services will be revoked.

📞 9. Contact Us

For questions or concerns regarding these Terms or the App, please contact:

Zen Software Solutions Inc

Email: support@zensoftware.us
Phone: +1-312-869-4678
Address: 12747, Olive Boulevard, Suite 300, Saint Louis, MO, 63141, United States

Privacy Policy

Effective Date: July 1, 2025

Zen Software Solutions ("Zen Software Solutions Inc", "Zen Software Solutions Private Limited", "we," "our," or "us") is committed to protecting the privacy of individuals who use our software products and services, including enterprise software solutions for attendance, leave, trip and expense management, mobile applications with location tracking, staff augmentation, and IT consulting services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, regardless of where in the world you are located.

📦 Information We Collect

We may collect the following types of data:

Personal Information: Name, contact details, email address, device identifiers
Employment Information: Employee ID, department, job role, manager name
Location Data: Precise GPS location collected via our mobile applications to verify attendance punch-ins/outs, travel routes, and expense claims
Usage Data: IP addresses, device info, app interactions, access times
Travel and Expense Data: Trip details, distance traveled, reimbursements requested and approved
Leave Information: Type of leave, duration, approval status

🚀 How We Use Your Information

We use collected data to:

Deliver software services requested by employers and employees
Facilitate staff augmentation and consulting projects
Track attendance and employee movement in compliance with employer policies
Verify location and distance traveled for expense reimbursement
Improve app features and user experience
Comply with legal obligations and enforce policies

🌍 Data Sharing and Disclosure

We may share data:

With employers who use our platform to manage their workforce
With trusted third-party service providers assisting in operations, hosting, or support
As required by law, regulation, legal process, or governmental request
During mergers, acquisitions, or asset sales with appropriate safeguards

🔐 Data Security

We implement industry-standard security measures, including encryption, authentication, access controls, and secure servers to protect your data from unauthorized access, loss, or misuse. We assure our customers that their data is completely protected and is not sold to any third-parties for unscrupulous monetory gains.

📱 Location Tracking

Our mobile apps may collect precise location information when enabled. This data is used solely for:

Confirming attendance location
Determining distance for travel-related claims
Enhancing transparency and accountability for employers and employees

Users are typically notified when location tracking is active and may have the ability to adjust settings, depending on employer policies and local laws.

🌐 International Transfers

As we operate globally, your information may be stored and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws using safeguards such as Standard Contractual Clauses or equivalent frameworks.

🧾 Data Retention

We retain data only as long as necessary for business operations, legal requirements, or employer needs. Upon request or contract termination, we may delete or anonymize your data, unless retention is legally required.

👤 Your Rights

Depending on your jurisdiction, you may have rights to:

Access or correct your personal data
Request deletion
Object to or restrict data processing
Withdraw consent

To exercise these rights, please contact our Data Protection Officer at: data-protection@zensoftware.us

📞 Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, reach out to us at:

Zen Software Solutions Inc

Email: support@zensoftware.us
Phone: +1-312-869-4678
Address: 12747, Olive Boulevard, Suite 300, Saint Louis, MO, 63141, United States